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Booking Information

How to book

How to Book

To schedule or cancel an appointment or to inquire about any specific information please call or email us!

Call  519-657-7929 


Why Choose Byron
Family Dental in London!


Free On-site Parking

Wheel Chair Accessible 

Patient-First Comprehensive Dentistry

Step by Step Guidance

Gentle Dental Experience

Variety of Dental Services Under One Roof

Flexible Hours

Latest Advanced Technology

New Patient Information

New Patient Information

Prior To Your Appointment

We will send out the following and request that they be filled out and returned prior to your first appointment to avoid unnecessary wait times during your appointment. 

  • New Patient Form

  • Transfer of Records Form (to transfer your records from previous dental offices, if applicable)

  • Insurance information (if applicable) 

Upon Arrival

Be sure you bring the following items with you on the day of your first visit:


  • List of current medications (can be requested from your pharmacy if necessary)

  • A form of accepted payment (see below)

  • Insurance information (ID and plan number, if applicable)

During Your Appointment

Initial visits include a dental cleaning and exam which entails:

  • Review dental and medical history 

  • Dental health assessment

  • Gum health assessment 

  • Oral cancer screening

  • X-rays if necessary

  • Diagnose additional treatment if necessary

  • Address any concerns you may have


After the initial new patient exam, all patients will be placed on an individualized checkup and cleaning schedule (for more information

on your personalized schedule please give us a call).


If additional treatment has been diagnosed at your initial exam, a free personal estimate can be requested and appointments will be scheduled appropriately.


Should you have any questions, please feel free to discuss them with

us at your first or subsequent visits. We are happy to help you in any way we can. Please don’t hesitate to let us know if there is anything we can do to make your first visit as comfortable as possible. 

Payment Info

Payment & Notes

Please note payment is expected at the time of service. Accepted forms of payment include:


  • Cash

  • Visa and Mastercard

  • Interac debit

  • Cheques

  • E-transfers

Please see below for financial and insurance information as well as cancellation and late policies.

Office Policies

Office Policies

Late Policy 
Cancellation Policy 
Insurance Policy 

If you arrive more than 15 minutes past your scheduled appointment time we reserve the right to cancel the appointment and 

reschedule for an alternate date. 

  • Should you need to change a scheduled appointment, we would appreciate the courtesy of being informed at least two full business days in advance.

  • If your appointment is for a half or full day, we require at least four business days notice.


We file most insurance claims as a courtesy for you at no cost, and reimbursement will be directed to the plan member or office. Please bring your insurance plan information with you. And please note that most dental insurances are intended to cover some, but not all of the cost of your dental care. 


What Our Clients Say


"After a friend shared their experience, I decided to make the switch for my family of 4 to Byron family dental. I'm so happy I did! The staff were so friendly & welcoming - it felt like we had been patient’s for years!

It’s nice to feel like your business is appreciated. It was a seamless process from beginning to end and they even direct billed my insurance (amazing!)

Thank you again to the staff that helped my youngest feel relaxed and safe during her appointment – that was so kind ❤"
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